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LivechatGenie is an excellent sales tool, you only have to use it to believe it.

Let me explain...The first challenge for marketing people is to create a good website. Now this is not too difficult and neither is it too uncommon. Almost everyone sitting there on the Internet has a decent website and lots of information. The second challenge for them is to get hits on their website, which they can achieve by advertising through pay per click campaigns, search engine optimization ...and using many more sales channels like bulk emailing and so on. This is again something that everyone is doing...

Now the next and the biggest challenge is to hold them back and convert them once they are on your website. What is the using of spending the money trying to bring people on your website if you cannot make them spend time on your website? What is the use of the expensive leads if you can't convert them?

Here is where you can make a big difference in your marketing and sales endeavors.here is where you can be different and do something not many people are doing. You can use LivehelpGenie - the live chat software which helps you watch your visitors and talk to them.once you get talking with your visitors you have a brilliant opportunity to understand there requirement and serve them! You can send them chat invitations and create the "wow effect".

Every visitor who is trying to buy something needs some consultancy/advice from someone who knows and can help him with the decision making. You can pamper your visitor by proving this "desperately needed" reassurance and confidence in the product he is just about to buy. He will find comfort on your website and keep coming to it.hence you have also secured customer retention.

Is your website really confusing? Do you have like hundreds of pages, just enough to drive the visitor crazy.Once again LivehelpGenie will come to your rescue. You can use the live chat software to guide and escort your customers through your vast website. He will get the information he wants in less than one-fourth the time he would have spent if you were not around on chat support. Once again, this will create a perception in the visitors website that its so easy....Once you have done that you have almost made your sale!

So all the best...Happy selling!

And imagine the rich data you can gather through this exercise. You know who is coming through pay per click campaigns and who is coming through your affiliates. You can strategize better!

A Live chat software offers the following benefits...Summarizing

Reduce Shopping Cart Abandonment - By providing instant answers to visitors Questions before they leave your site, you can dramatically reduce abandonment rates.

Generate More Sales Leads - If a chat represents a potential sales opportunity, create and capture contact information associated with the new sales lead, for later follow-up.

Convert Visitors into Buyers - Initiate proactive chats with visitors. Proactive chat invitations are also a great way to communicate about current promotions or discounts on your site.

Increase Customer Confidence & Satisfaction - Live support increases customer trust and confidence in your businesses, products and services. With the anonymity of the web, customers trust sites that offer live support and are more likely to become repeat customers.

Online Marketing - By identifying your visitors, based on which pages they have visited, what products they are searching, the referrer URL, search term etc you can better understand their requirements and initiate live chats.

 

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