LivehelpGenie Corporate Edition is the full feature live chat solution designed for medium to large organizations that have requirements and capabilities to host 10 or more simultaneous operators.
The Corporate Edition provides advanced features such as:
- Access, download, email and export multiple advanced reports with detailed analysis.
- Create and maintain unlimited departments based on the organizational structure and other parameters.
- Manage operators efficiently and effectively using real time advanced routing.
- Monitor huge website traffic and proactively invite site visitors.
- Re-brand the chat window and company logo for the visitor completely.
- Send and receive highly secure SSL chats messages and mails with zero downtime.
- Track marketing initiatives including emails, eBay auctions, forums and online promotions.
The basic features and capabilities include: Operator interface features, enhanced visitor experience features, efficiency control, site monitoring features, web based administration, complete customization, routing support, sales and marketing features, and scalability and performance features.
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MindGenies is an Internet services and solutions company with interests in website development – web application development - E-commerce applications– domain name registrations - web hosting– Live chat solution for online sales support and live customer support – SSL Certificates- Internet security-Search engine optimization-Web services. MindGenies offers lucrative reseller programs and affiliate programs.